Terms and Conditions

Turbo Mach Drone Technologies (TMDT) Notices, Terms, and Conditions (ver. 7/21/2016)

TMDT, through TMDrones.com, is the online store owned and operated by Turbo Mach, A division of VT-SAA, incorporated under the laws of the state of Texas, USA. TMDT may update or change the below terms, conditions, policies, and notices at any time and without notice.

1.0 FPV Rules and Regulations

The use and operation of FPV radio equipment (such as UHF long range systems or video transmission equipment) inthe USA and many other countries may require a license and some countries may forbid its use entirely. In the USA, operators will need a “HAM” amateur radio license. It is your responsibility to ensure that the use of products purchased from TMDT meet the requirements imposed by your government’s rules and regulations for RF devices. Do not purchase products from TMDT if you are unsure of the government requirements or are not able to comply with them. TMDT is not responsible for your actions under any circumstance, including but not limited to the use of products purchased from TMDT in violation of your federal regulations. TMDT offers its products without claim of suitability or legality of operation whatsoever.

2.0 Warning Notice

You acknowledge a complete understanding of the inherent danger involved when operating multi-rotor and other model aircraft or vehicles. Spinning propellers can cause severe injury. Never maintain your drone with mounted propellers. Lithium Polymer (LiPo) batteries can be unstable if incorrectly used or charged to include, but not limited to spontaneous combustion.  Power systems to include motors, batteries and electronic speed control (ESC) units can draw dangerous amounts of current, in some cases over 30 amps. Always de-energize electronic systems prior to maintaining or assembling electronic systems.

3.0 No Warranty/Liability

TMDT provides no warranty of any kind for any of the equipment it sells or otherwise distributes, unless specifically covered by the Replacement Warranty policy.  You assume all risks for any products purchased or received from TMDT .  TMDT or its employees are not liable for any instance of injury to you or others, or damage or destruction of property.  Additionally, TMDT is not liable for any consequential or inconsequential damages resulting from the use or application of any TMDT provided products.  Our products are sold expressly without warranty or performance for any use or situation.  It is up to the user to ensure that the products safely meet the user’s intended purpose.

3.1 Faulty Items

If an item you received from TMDT is deemed to be inoperable or “bad from stock” due to a manufacturing defect, replacement or repair is at TMDT’s sole discretion, if it is determined by TMDT that the fault is indeed due to a manufacturing defect and not operator or construction/assembly error. TMDT will not be liable for equipment that might have been lost and/or damaged as a result of the faulty item, nor will TMDT be liable for collateral damages caused by a faulty item.

4.1 Shipping Terms & Conditions

You accept UPS and all other shippers TMDT offer as reliable.  Full tracking information to your location may not always show any information beyond receiving the package. TMDT has no influence or control over the internal processes of UPS or any other parcel carrier. TMDT cannot be held liable for any errors made by UPS or any other parcel carrier.

4.2 Lost packages

If tracking information for a package indicates receipt by UPS or any other parcel carrier, TMDT is not responsible if your package fails to arrive at its final destination. Reimbursements will not be made for packages lost in the mail system either in the USA or in the destination country.

4.3 Tracking and Lost Shipments

If you select “Free Shipping”, TMDT will send your packages with UPS. Depending on the type of UPS service chosen by TMDT, the package may show receipt by the UPS, but may not show any tracking information after it was received by the UPS. Even mail service types that typically provide full tracking information to your location may sometimes not show any information beyond the UPS receiving the package. TMDT has no influence or control over the internal processes of Mail Carriers or the local postal system of your country. TMDT cannot be held liable for any mistakes made by a Mail Carrier or your local country’s postal service.  Please contact UPS, or applicable parcel carrier directly if there is a shipping issue or claim.

4.4 Shipping insurance

Order shipments sent by TMDT, regardless of selected carrier, are shipped as “not insured”.

4.5. Mail service delays

Published delivery time frames are only averages for most parcels. TMDT is not responsible for delays caused by the selected parcel carrier, including but not limited to custom holds or other issues. TMDT does not provide refunds if your package delivery results in delay.

4.6 Customs, Duties, and “Return to Sender” Packages

For orders shipped outside the USA, any and all import duties that your local customs office may impose are the sole responsibility of the purchaser. Packages that are returned to TMDT due to a parcel carrier’s inability to collect customs duties or deliver the package to your provided ship-to address, will not be refunded by TMDT.  Furthermore, TMDT will not refund shipping costs from TMDT to your location or the cost of returning the package back to TMDT, when and if the package is returned to TMDT. Under the circumstances of this paragraph, and should shipping costs exceed the overall value of the order, TMDT may elect to ‘abandon’ the package. In which case a refund will not be distributed.

5.0 Backordered items

Orders containing items that are ‘Backordered’ will be held until the Backordered item(s) stock is replenished. TMDT only ships complete orders. TMDT exercises final discretion in shipping partial orders. In stock items that are a part of orders described in this paragraph will be reserved to the order to prevent them from going out of stock during the course of fulfilling the remainder of the order.

6.0 Canceled Order Refunds

TMDT reserves the right to cancel orders when fraud is suspected, as well as when shipping rules prevent shipment.  Customer will be notified under these circumstances.